As a direct result of the Coronavirus outbreak we regret to inform you that Open Surgery is no longer running. Anyone needing a GP appointment should not come straight to surgery but should instead contact our Reception on 01257 421 909.
Please be aware that the situation is evolving daily and we would be hugely grateful for your understanding at this time.
We will still be running clinics for patients who need to be seen. Where an appointment is needed, patients will be asked for some information about their problem by the Receptionist dealing with them. If this is personal or a patient is unhappy to divulge information to a Receptionist then this form can be emailed to the patient and they can send this back to our secure email for review by a clinical member of staff. Once the details of the problem have been reviewed patients will be contacted to arrange either an appointment, telephone consultation or other follow up as is felt to be most appropriate. Please be assured that all such information is treated with the utmost confidentiality just as in a face to face consultation, and that Reception Staff work within the same rules of confidentiality as Clinical Staff.
We understand that this new way of working will be challenging for some time, but our absolute priority is to keep our patients and staff safe, and to reserve face to face appointments for those patients who need it the most.
