Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- phone us on 01257 421909, Monday to Friday, when we are open
- use our appointment request form, Monday to Friday from 8:30am to 10am, Monday to Friday (if capacity is reached before 10.00am then the service switches off). We will respond within 1 to 2 working days during opening times
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment in the next 7 days
- use our appointment request form, Monday to Friday from 8:30am to 10am, Monday to Friday (if capacity is reached before 10.00am then the service switches off). We will respond within 1 to 2 working days during opening times
- phone us on 01257 421909, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- use your NHS account (on the NHS website or in the NHS app)
- fill in an online form
- reply CANCEL to your appointment reminder text message
- phone us on 01257 421909, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
The GP Extended Access Service is now offering appointments with a GP or Nurse for any patient registered within the Wigan Borough out of normal surgery hours. These surgeries run from 6.30 pm – 8.00 pm on weekdays and from 10.00 am – 4.00 pm on weekends and bank holidays. To make an appointment call 01942 482848.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
You can also use Walk In Centres in Leigh and Skelmersdale.
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need. To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible on 01257 421909.
You can also:
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
- fill in an online form